Dump files(.phd) using cognos go-excel

I have this issue with my environment where a Go!Excel report used multiple times by users at the same time causes the gateway/dispatcher running this report to max out and eventually create .phd dump files. The portal is unsuable during the time of this dump file creation. I'm working with cognos on finding a solution.

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  1. Finally got an answer from Cognos and I din't like but they say it's a restriction on the Excel API.

    "The design intent of the product is to allow users to consume BI content for use in briefing books, business reviews, presentations etc and not as a mass data dump into MS Excel, PPT or Word. This particular use case shows an attempted import of 6000-10000 rows x 130 to 200 columns of datarows of data which is too large (over 500,000 cells) and the product was generally not designed to handle that quantity of data import. We are often limited by the underlying MS Office API's and machine resources when performing an import which makes it difficult to provide an exact number of cells that we can viably import."

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  2. Hi Santosh,

    quick question : do you have an update regarding above issue ?

    I'm having the exact same behavior on a load balanced/failovered environment.

    Olivier

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    Replies
    1. No we had to disable the report and I scheduled the report and saved it on a network share as excel output.

      Delete

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